For getting the best out of what we are trying to we’d better train people first then ask them to perform their bests. Is such case both performers and executives can benefit. Here are six ways that you can benefit from:
1- set expectation before training begins
Informing performers plus having the managers support so people notice that manager care for what happens
2- provide coaching to support success
A facilitator is needed so workers can apply what they have already learned to work. Facilitators can also promote and also transmitting feedback is a crucial done by facilitators coz it makes workers adopt new skills.
** Practice makes permanent, feedback makes perfect **
3- Require Evidence of Application of New Skills
When workers learn the skills they may implement it differently in different ways but here we need to put some barriers n integrate skills into work flow
4- Create an environment that support the use of new skills
This environment can be virtual. Via internet, E-mail n staffs.
5- Integrate New Skills into Routine Activities
These skills need to be more like rules rather than expectation. Make things in daily operations n forms.
6- Monitor Ongoing Application of New Skills
Show interest to new skills.
For full text go n read the article on:
http://www.kepner-tregoe.com/NewsArtPub/KTReview/PubOverview-Review-1.cfm#
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